Headquartered in Houston, Texas, Home Exterior Systems, LLC (HES) has distinguished itself – replacing residential siding, windows, roofing -- as one of the good guys in the Greater Houston area since 2003. As hundreds upon hundreds of satisfied homeowners will certify, when you need a home remodeling contractor, the expert team at HES is an unsurpassed choice by any measure. From the zero-pressure sales manner, to the final project review, the goal remains: deliver highest quality results, as stress free as possible, and with the utmost integrity.
The privately held company is family owned with operations in multiple locations in the Greater Houston Metro area. Core management surround themselves with great talent, and expect excellence from all always. HES outpaces other contractors for many reasons. HES embraces technology everywhere, which speeds reliable communication, allows constant performance measurement, and adds dozens of other customer benefits. In the field, there is a relentless focus on constant improvement, hiring and training the best people, and upholding strong brand loyalty to the makers of the best building materials, such as James Hardie products.
A Different Way of Doing Business
HES embraces the notion that anything that streamlines your project, keeps you aware, and feeling in control to the extent you prefer, is good. Experience tells us you expect clear documentation, transparent project management, regular communication, and no surprises during all project phases. HES achieves results more and more efficiently through connected technology. This unique and proprietary mix of tools and know-how collectively orchestrates much of how we work. This includes sales, support, suppliers, demolition and removal, hauling, site clean-up, material installation, and even administration. Customer benefits are significant. From measurably fewer mistakes in coordination, to rapid and better decision making at all levels, shorter and more precise job lead times, more satisfied and aware crews. The result is an overall better experience for all.
MORE. BETTER. FASTER. INTEGRITY.
The company's Mission is simple: Do what we do and never stop striving to do it better. Treat people with respect and fairness. Uphold highest integrity. Use only the finest materials.
We believe if we perform consistently at the highest level, we will prosper and grow. So far, so good.
What We Do
At our core, we are a high performance siding, windows, and roof replacement company. Over time, customers convinced us to add to our core competencies. This includes patios, rain gutters, outdoor kitchens, insulation, and more. If it's outside the home, it's firmly in our in our wheelhouse. HES Interior remodeling experience includes bathrooms and kitchen renovations, also set up by satisfied exterior customers. We may expand more formally into kitchen and bathroom remodeling in the future as demand persists.
Alone At The Top
Home Exterior Systems is alone among contractors to preserve the highest ratings across ALL major customer review sources simultaneously. These include:
- GUILD QUALITY®,
- BEST PICKS®,
- ANGIES LIST®,
- HOME ADVISOR®, and
Of these, and perhaps the lesser known "Guild Master" is awarded yearly for achieving a ninety-five percent or greater satisfaction grade. If you want to know you are getting a good contractor, it's hard to beat a "Guild Master" award winner. And, if you find a contractor that qualifies for Guild Master every year, you've found somebody very special. Somebody like Home Exterior Systems, in fact.
Many contractors are members of the BBB. Home Exterior Systems, LLC is no exception. We are quite proud of our record of excellence with the BBB. In fact, HES has qualified for their annual Award for Excellence 8 years running.
Finally, HES is among the small percentage of James Hardie siding contractors designated as James Hardie ELITE PREFERRED contractors in the entire area. This distinction is an honor, it's hard earned and we are proud of it. Why does this matter to you the customer? Well, in addition to reviews and convincing sales pitches, and great customer service, it's your way of knowing that the company that manufactures the finest residential siding on the planet, James Hardie, says we are among the very best installers and representatives of their product. Moreover, we've proven it over and over again. That's piece of mind.
Repeat and Refer
Some years as much as forty percent of HES business comes from referral and repeat customers. HES co-owner and partner, Patrick McCollim, is proud of that statistic. "Doing great work, using the best materials, and expert installers who don't cut corners, never goes out of style," according to Pat. He's right.
HES staff know it's difficult to satisfy every single customer 100 percent…but, they'll keep trying anyway!
Thank you for considering Home Exterior Systems for your home improvement project.